Call, text or email leads and meet Contact Center Compliance obligations while improving your agent productivity. Our products are simple upgrades to your existing contact center platform. Powered by our proven human sequence selection technology, you can continue to call and text existing leads and new leads compliantly within the FCC one-to-one consent requirements.

Our products drive performance results and increase agent productivity for your Contact Center.

• FCC One-to-One Consent Solution for Contacting ALL leads

• TCPA Compliant Outbound Calling and Texting

• Powered by Human Sequence Selection

Our Partners

Features

Compliance and Suppression

• Full TCPA compliance

• Human Sequence Selection Technology

• Activity Based Logic​

• Custom Rest API ​

• Contact Field ​

• DNC Local Lists​

• DNC State/Federal​

• Point of Contact​

Outbound Strategy

• Omni-Channel – Voice, SMS, Email​

• First in First Out (FIFO), Last In First Out (LIFO)​

• Call Window & Time zone Management​

• Dialing Ratio settings​

  • Custom Ratio Scoring​

  • Static Dialing Ratios

SMS/Email/Call-to-Action

• Message Templates

• Advanced Call to Action​

• Use Dynamic Contact Fields in Templates

Campaign Control

• Campaign & Segment Scheduling​

• Contact Sorting​

• Multi-Segment (list) Campaigns​

• Campaign Scheduling: Start, Clone, Reset, Pause/Restart​

• Manage Dialer Configuration

Contact management

• Fast upload with API, Manual CSV, SFTP.​

• Dynamic Segmentation (lists)​

• Bulk Edit/Delete​

Compliance Highlights:

Human Sequence Selection

Safe Select offers the market with Human Sequence Selection, a critically important technology compliance tool for high capacity outbound voice and text (SMS) messaging. Safe Select's Human Sequence Selection technology is compliant with federal TCPA as a non-ATDS (automatic telephone dialing system) for making calls to non-consented consumers. This allows for great flexibility and less regulation. It has been highly recommended and even withstands the latest FCC rulings.

Finance and Collection Controls

Can manage all the State and Federal Restrictions around financial compliance and payment collections.

Scrub Against DNC

Provides connectivity to customer provided National Do Not Call list, Reassigned Numbers Database and any other data sources needed to stay compliant. This ensures suppression of calls and text messages of numbers you don't want to call or text.

TCPA Compliance for Outbound Communication

Safe Select resolves Federal and State TCPA compliance requirements. With the advanced campaign management, it allows for you to adapt each campaign to individual state and federal regulations. With advanced campaign management you can organize all of your Voice, SMS and emails into one seamless flow - with full compliance.

Significant ROI

Safe Select offers an impressive ROI. With increased agent productivity and TCPA compliance, Safe Select pays for itself. Connect with us for a free ROI tool to see how much you can save.

PCI Compliant Payments

Top tier PCI Compliance with C3 Payment. Offers full compliance while taking payments. Available omni-channel payment collections: Text-to-pay, DTMF, email, chat.