Developed specifically for customers who need powerful and compliant functionality and performance, Safe Select from Customer Dynamics is a high-performance, robust, easy-to-use, cloud-based solution that efficiently scales TCPA, FDCPA compliant dialing campaigns from thousands to millions of records.
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Increase revenues and cash flow while simplifying the customer payment process. Designed to streamline the payment process and improve agent closure efficiency while enhancing the customer experience. Send Secure payment links for payment via text, chat or email, avoiding exposure of credit card information to agents.
Velocity’s outbound campaigns are designed for productivity, improved customer engagement, and risk management. We bring all your channels together with one solution, so you can be more efficient, more strategic, and results focused.
ReachCX provides omni-channel marketing operations designed specifically to increase your agent productivity while adding advanced campaign features that allow for maximized functionality. ReachCX scales dialing campaigns from thousands to millions of records effortlessly.
A better customer experience begins with an omnichannel optimized agent experience. Minimizing the number of windows needed to solve a customer problem improves contact center efficiency and decreases agent complications.