Press Release – Customer Dynamics & Nobelbiz Partner up to Step Up the Compliance Game in the U.S.
Customer Dynamics and NobelBiz Partners Up to Step Up the Compliance Game in the CCaaS Sector
We are proud to announce Omni+ powered by Safe Select.
Operate safely in the TCPA world
Customer Dynamics confidently stands behind Safe Select and is proud to partner with NobelBiz to bring you Omni+ Powered by Safe Select.
Customer Dynamics provides one of the market’s most comprehensive TCPA compliance tools to our newest partner, NobelBiz. NobelBiz is a leading contact center telecom and software provider. We are happy to provide safety for the future of NobelBiz by meeting TCPA standards while also being compliant with the changing laws at the state level. This new partnership will allow contact centers to confidently safeguard themselves from litigation while operating in a highly uncertain and risky legal environment.
Geoff Obeney, CEO of Customer Dynamics, said the following about the new partnership:
“We were very excited when Nobelbiz came to us asking for this partnership because we know how powerful they are in the market, and we know important compliance is for the market. Safe Select from Customer Dynamics is a high-performance, robust, easy-to-use, web-based solution that seamlessly scales TCPA dialing campaigns from thousands to millions of records by using human sequence selection for call approval for each outbound call.”
Steve Bederman, president of NobelBiz, said the following regarding the new announcement, “We are a world leader in what we do, and as a world leader, people are coming to us asking for solutions that meet all of the different regulations and that require us to find the best solution in the market to partner with; experts that know what they’re doing. And we chose to work with Customer Dynamics, and the specific tool they have – Safe Select”
Omni+ Powered by Safe Select built in features include:
· Screen Pop functionality
· Ratio Blending
· Human sequence selection for call approval
· Curfew laws
· Scrub against the national DNC
· Lead fraud protection
· Tighter integration with Cloud Based or premised-based CRM Systems
· PCI DSS Level 1 compliant payment capabilities
· Send secure mobile payment links via SMS or Email
For more information, visit the NobelBiz & Customer Dynamics Partnership Page.
About Customer Dynamics:
Customer Dynamics has award-winning products to help customers with omnichannel outbound campaigns with critical compliance needs while increasing agent efficiency. Customer Dynamics products are designed to meet Contact Center Compliance obligations, optimize the agent experience, drive business results, and increase your customer’s satisfaction.
About NobelBiz:
NobelBiz is a world-class Telecom and CCaaS company with 20 years of experience delivering complete solutions for contact centers across the globe with two main products. The NobelBiz Voice Carrier Network is the only network built from the ground up to accommodate and encourage contact-center-specific traffic. The NobelBiz Omni+ cloud contact center software features a unique blend of capabilities, from Omnichannel and Impressive API integrations to simple cross-channel campaign setup and remote work, and so on.
