Penalties at the Federal and State level

Compared to other forms of consumer protection suits, the TPCA is ten times more likely to be a class action suit. That is due to a few reasons, including:

   1: The TCPA applies more to an entire class, and less towards the individual.

   2: Sophisticated plaintiff lawyers that know how to pursue class litigation (money to be had).

   3: TCPA does not provide attorney fees to a successful plaintiff. To make sure they get a large recovery, plaintiff lawyers are more likely to pursue a class action instead of an individual suit.

How expensive is it, you may ask? The Federal TCPA regulations for fines are up to $1,500 per incident (call or text message). Additionally, many State Regulators have increased fines the past few years, specifically New York increased theirs up to $20,000 per incident… ouch.

Safe Select has been designed specifically to protect you against different consumer protection acts including the TCPA, FDCPA (Reg. F.), and state level (mini-TCPAs). In addition to enhancing compliance, Safe Select is designed with productivity in mind. It has a proven ROI by increasing agent productivity.

If you have any questions about our solutions, please feel free to contact us or visit our website for more information. We are happy to do a free 20-minute discovery call to answer any questions you may have regarding outbound compliance or contact centers.