Outbound SMS Text Messaging Can Really Cost You

Written By Customer Dynamics

Are you using SMS Text Messaging to communicate or advertise?

Yet another major company settles with a multimillion dollar fine because of violations with the TCPA. AdaptHealth was sending messages out to clients who alleged that they hadn’t opted in for the messages they received and that after opting out they had still received messages.

This may seem trivial, but when $6 million is the consequence, it starts to put things in perspective. It may seem hard to want to get the legal advice you need or make changes to something so complicated, but if you think you’re exempt you’re wrong. We have seen so many cases like this where Safe Select would have prevented such situations. Safe Select was designed specifically to provide Omni-Channel compliance for outbound SMS Text messaging and phone calls with the TCPA on the Federal and State regulations.

Customer Dynamics
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