Sued again? Ensure you have proper text messaging opt-out in place
We have been keeping up with recent real estate agents and brokers and some of the latest outbound regulations that apply. Turns out Keller Williams potentially just got hit with ANOTHER class action lawsuit.
Why? They weren’t sharing opt-out requests within the brokerage. This means someone would opt-out then another agent could go and text that same person. That is a big deal! The last class action lawsuit cost $40 million.
We have a solution for all agents and brokerages that can solve this blind spot, increase your engagement, and put you in front of more contacts – compliantly.
Customer Dynamics offers our Safe Select with Human Sequence Selection Technology. Our robust technology seamlessly works with existing outbound platforms and enables the following capabilities:
Enhanced opt-out and supression
Compliant outbound text messaging
DNC Scrubbing
Mobile in-app notifications
Live Campaign adjustments
An all-in-one space for calls, texts, chats, and emails on a per contact basis
Compliance with Federal and State requirements
Getting in front of the right people at the right time will boost your engagement. Just as important is doing it all within regulations so you don’t have increased legal fees and headaches.
